General conditions

Conditions of the 14 day money-back guarantee

 

London Remaps offer a 14 day  money-back guarantee with each remap which we provide.

 

If you are not 100% satisfied with the service, we will return your vehicle to standard and offer a refund of the purchase price. The following conditions apply:

  • You will be requested to provide a copy of the London Remaps payment receipt to the technician returning your vehicle to standard. This will have been provided to you at the time of the remap and will serve as proof that your vehicle was remapped by London Remaps.
  • You will be requested to take your vehicle to your nearest London Remaps technician at your cost, in order to have it returned to standard. If you require our technician to come to you, there will be an appropriate charge.
  • Your vehicle will be returned to its original state before it received the remap.
  • You will receive a refund of the full purchase price less a £50.00 charge to cover technician time costs.